laura J.
laura J.
15:36 06 Sep 21
Big thanks to Teresa for helping me sort out a mix up with my booking. Always a great experience when dealing with her.
Yvonne M.
Yvonne M.
09:04 02 Sep 21
Great friendly and professional service. Highly recommended.
Eden K.
Eden K.
17:09 01 Sep 21
Have just finished treatment for a dental implant with the practice and could not be happier with my experience. The process was daunting for me but the team ensured it was smooth from start to finish. Dr Asad and Cynthia we’re both brilliant throughout, making sure I was comfortable at each appointment and that I understood each step of the treatment in detail - something I really appreciated and found incredibly reassuring! A special mention to Teresa who was also fantastic, always friendly and accommodating. Hands down my best dental experience ever.
Kim H.
Kim H.
08:49 01 Sep 21
Zhong C.
Zhong C.
08:54 31 Aug 21
Asad and Cynthia are very helpful, professional and thanks for your advice!
Michael C.
Michael C.
08:14 31 Aug 21
Latoya M.
Latoya M.
18:52 25 Aug 21
My experience is always excellent. The staff are all professional and pleasant. Million thanks to Dentist Asad and Dental Nurse Cynthia to their excellent service.👌
James H.
James H.
12:11 25 Aug 21
Best dental experience I've ever had. Great staff. Thank you.
Bala M
Bala M
14:10 20 Aug 21
100% happy with their professional service for me and my whole family👍 Thank you to Lavania and Dr Patel
Filipa R.
Filipa R.
08:25 19 Aug 21
Atiya D.
Atiya D.
15:28 18 Aug 21
Dr Asad and Cynthia were amazing with my fillings! Very professional result very quickly.
Alex H.
Alex H.
13:15 18 Aug 21
Great practice and excellent service.
Kori A.
Kori A.
10:37 18 Aug 21
Yvette D.
Yvette D.
10:07 18 Aug 21
My experience here was excellent. The care and patience displayed by Dr Assad and his dental nurse were amazing. As someone with a long-standing phobia of dentists, his gentle manner puts me completely at ease. He is simply the best dentist I have seen.
NOV L.
NOV L.
10:54 17 Aug 21
Overall experience was excellent. Doctors hygienist and staff are very friendly and helpful
Jade L.
Jade L.
07:30 17 Aug 21
Grace Siobhan M.
Grace Siobhan M.
19:18 12 Aug 21
Great dentist - would highly recommend. Assad really takes time to explain things to patients, detailing treatment options. The dental assistants (esp. Cynthia) and the reception staff are also wonderful!
Ryan B.
Ryan B.
09:47 11 Aug 21
Chimene D.
Chimene D.
08:36 05 Aug 21
A lovely dental practice! Great customer service from both reception and dental staff. Would definitely recommend the practice.
James B.
James B.
15:11 03 Aug 21
Lydia M.
Lydia M.
14:38 03 Aug 21
Steve P.
Steve P.
09:12 03 Aug 21
Brilliant friendly staff and excellent service at all times, Teresa is very helpful
Ma M.
Ma M.
17:06 28 Jul 21
Cynthia and Assad did a brilliant job on my filling! See you in 6 months!
Adele B.
Adele B.
16:07 27 Jul 21
E A
E A
10:33 22 Jul 21
Very professional and pleasant dental practice. Whether you’re private or via NHS, I recommend this practice. I’ve been a patient of Dr Asad and Synthia for a few years and I am extremely pleased with their services.
Justin P.
Justin P.
08:09 22 Jul 21
One of the best dental practices I’ve experienced. I particularly like that everything is explained to you before the work is done and that you get shown before and after photos of the work!
tatiana L.
tatiana L.
14:40 20 Jul 21
Best dental surgery in London, in my experience. All members of staff are very professional. Daphne, the dentist is outstanding. She explains everything very well and makes you feel at ease. Quality of dental work is excellent. The surgery environment very pleasant.
Simply K
Simply K
10:12 16 Jul 21
Lovely staff at the practice! I always feel welcome as soon as I walk into the waiting room. Daphne and her assistant is always thorough; throughout the treatments she explains each process which puts me at ease and I’m always impressed with her handiwork.
Georgeta G.
Georgeta G.
12:31 15 Jul 21
Lee S.
Lee S.
14:29 14 Jul 21
Had complete upper teeth replaced all on 6 system thoroughly happy with end result everyone was so kind
Alice O.
Alice O.
09:17 14 Jul 21
I had 2 teeth removed, a denture fitted, whitening, as well as composite bonding on my upper teeth. This was the best experience I’ve had at any dentist, and I couldn’t be happier with the results! Daphne was my dentist and she was amazing throughout the entire process. From my first appointment I felt very comfortable, especially as I was very nervous about having two teeth out. Theresa on reception was one of the most helpful people I’ve come across and she answered and helped with any questions I had, she was especially helpful when it came to setting up my payments. I feel 100 times more confident and am so glad I chose this dental practice. I’m so so grateful and happy with the work Daphne done.
Anders U.
Anders U.
13:21 13 Jul 21
Besf dental practice I've ever tried. Professional doctors and all very friendly.
Nikki H.
Nikki H.
17:49 12 Jul 21
Joined this dentist this week and have to say they are absolutely amazing. The receptionist and dentist I see are so lovely, friendly and super helpful. Best dentist I've ever been too. Thanks so much.
Norman E.
Norman E.
16:23 08 Jul 21
Asad is simply the best dentist, he explains every procedure before acting on it and as someone who has a long-standing phobia against dentists in the past this is very reassuring. As for his right hand woman Cynthia, the worlds best dental nurse, who is both caring, considerate and very caring ( I’m in a wheelchair)This is the best dental practice and highly recommend
Mosiah A.
Mosiah A.
14:03 08 Jul 21
I have had quite a bit of work done at this Clinic with Dr Lalloo including root canal treatment as well as some cosmetic work on stained teeth and I am genuinely satisfied with the results. They’re friendly and professional bunch and would recommend to anyone wishing to have treatment.
リンダさん
リンダさん
15:35 07 Jul 21
Great dentistry. Excellent customer service. Best dentist I have ever been to. Dr. Lalloo is very professional and precise. Highly recommended.
Q E.
Q E.
08:21 07 Jul 21
Albertina C.
Albertina C.
11:36 02 Jul 21
Aside from the the high level of cleanliness the customer service is outstanding which is rare to get.My regular dentist Daphne has really restored my faith in humanity due to her kind nature and level of expertise she has supported me on my journey to having healthy teeth and every penny has been worth it.To add the receptionist, Teresa is incredibly friendly, polite, accommodating and organised and is always happy to help.Dental Beauty provides a range of services meaning that there is always something for everyone. I will 100% recommend to anyone looking for a good reputable dentist.
J M.
J M.
11:45 01 Jul 21
Very professional staff both at reception and within treatment room. I was looked after during my treatment by both the Dentist and Cynthia - who were very attentive and made sure I was happy.Thorough explanation of what the procedure entailed and with images on a screen to support my own understanding.
Julie B.
Julie B.
09:55 01 Jul 21
Loni G.
Loni G.
19:39 30 Jun 21
Great service! Very professional. I have previously been a very nervous patient and so was a little anxious about finding a new dentist after my previous one (who was fantastic) retired. However, the team here were great. I felt very well looked after. The dentist I saw was extremely knowledgeable, friendly and professional. Also, the place was spotless which is always reassuring! I have already recommended to others.
Breanainn R.
Breanainn R.
08:55 29 Jun 21
John O.
John O.
08:42 29 Jun 21
Been with this practice for a number of years and very very satisfied.All staff really friendly
Cecilia S.
Cecilia S.
18:51 28 Jun 21
I was recommended this practice recently and I have had great experiences so far. Both Assad (dentist) and Alicia (hygienist) have given me expert advice and have looked after my teeth very professionally. The staff I have met there are friendly and efficient. I would certainly recommend!
Chioma N.
Chioma N.
08:48 28 Jun 21
I moved homes from Wapping to Blackheath in 2015 and spent the next couple of years searching for a good dentist around Blackheath. I tried a few but was not satisfied with the level of service. The pandemic made it worse but I struck lucky when I finally found Dental Beauty. My regular dentist Assad is amazing. The receptionist Teresa is very friendly and professional. My children also have all their dental needs looked after here and we are a happy family. I will highly recommend Dental Beauty to my family and friends.
Patrick G.
Patrick G.
15:54 24 Jun 21
Very thorough clean. Took the time to do a good job.
Josephine E.
Josephine E.
09:52 24 Jun 21
My experience here is very good as you do brilliant jobs. A Very welcoming environment with cheerful staff members. Highly recommend this practice.
Alexander
Alexander
17:45 23 Jun 21
Had a fantastic experience here. After not having my teeth checked for a while due to lockdown I was in need of a root canal to sort out a really sore area that had developed (too many nights in with a tub of ice cream). I found Dental Beauty Blackheath after ringing around a few dentists in my area and got myself booked in for a check-up pronto.Enter Dr Daphne Joanes who was absolutely amazing from start to finish. She carried out a series of procedures and fillings that were painless, executed professionally and in good time. She coached me through what she was doing at each appointment so I felt well-informed. She was very attentive to any discomfort and thoughtful post-treatment in recommending what foods to avoid and how best to manage any discomfort.Overall I felt like I was treated with real care by a very human and kind dentist in Daphne. Highly recommended.
Etienne G.
Etienne G.
08:25 22 Jun 21
Holly M
Holly M
11:33 21 Jun 21
Alicia is fantastic! Thanks for looking after my teeth.
Sharon S.
Sharon S.
09:14 21 Jun 21
Excellent service from all staff and made a very nervous patient very comfortable. Highly recommended.
Selena C.
Selena C.
16:48 13 May 21
Love the dental practice, I've been using it for 4 years and always get excellent treatment. Theresa is very kind, friendly, always ensuring you are happy with the time slots provided, she will get out of her way to ensure you, as a client, are happy!!Alicia is my hygienist and she is unbelievable gentle and always leaving my teeth "feeling like new"!! Also love the mini toothpaste after the hygienist session, really useful for traveling !The quality of their treatments is absolutely great !! 100% recommend smile impressions blackheath branch !!
Jess W.
Jess W.
19:45 24 Feb 20
I don't visit often enough because I am pretty scared of the dentist but when I visit I am so well looked after and made to feel OK even if I am a silly mess. Thank you again, it's the service that makes the it bearable for me.
L S
L S
10:09 03 Dec 19
Absolute incredible service! Shoutout to Teresa in particular. Always so helpful and fast with bookings - called twice with dental emergencies, both occasions were sorted on the same day. Not a single fault with this Dental Practice! :)
Fiona’s South African C.
Fiona’s South African C.
05:55 30 May 19
Excellent service all round 😁Thank youFiona xxx
Emily C.
Emily C.
17:37 02 Apr 19
I've never received anything but fantastic service from both the dentist and the hygienist. Very caring and reassuring, especially during a recent lower wisdom tooth extraction.Their patient care manager/receptionist is exceptional as well.
Roger T.
Roger T.
14:13 25 Sep 18
Having lost two teeth from each side of my lower jaw due to cancer treatment my ability to eat was compromised. I was advised that the best solution would be to have implants but the cost was prohibitive so, following discussion, it was decided to opt for a metal framework denture. The production of this was painstaking and the result, following minor adjustment, has been first class. It was still a non-trivial spend however I feel that it was worth it as my eating ability has been virtually restored to normal. My treatment by the team, both administrative and clinical, has been exemplary. Recommended.
Amy S
Amy S
19:49 23 Jan 18
This is a great dental surgery. Asad always explains exactly what the treatment involves and provides excellent care.
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Welcoming You Back

Our Post COVID-19 Policy

This policy has been created based on multiple updated sources from within the dental and medical professions and direct feedback from members from all of Dental Beauty (DB).

 

It outlines modifications to our normal procedures that we intend to employ once dental practices can be reopened once the COVID-19 pandemic peak of infection has subsided.

 

It is not known as to whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future. The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.

 

We would like to thank all of our patients for their patience during this long period of practice closure and for their understanding and cooperation whilst we implement new measures at the practice which will protect you and all our staff for future dentistry.

dental practice ethos patient comfort

Patient Communication Before Reopening

We would of course like to continue providing necessary dental care to all of our patients in the safest possible environment. We therefore respectfully request your full cooperation with any new or modified procedures at the practice.

 

The manner in which we prioritise our patients to be seen will start with patients with dental problems who have contacted us during the period of lockdown. Our reception team will start contacting these patients first confirming their appointments.

 

Our patients with ongoing or delayed courses of treatment will be prioritised in the first two months of opening.

 

We will request that all patients who are returning to the practice for treatment, update their standard Medical Questionnaire. These forms will be emailed to you few days before your appointment. Your appointment reminder will include a link, that will direct you to a secure portal where you can securely complete your forms.

 

We will phone you before your appointment to go through a new, more detailed, questionnaire regarding your recent activity and symptoms, which will allow us to assess your level of risk for coronavirus infection before you attend the surgery.

New Measures At DB To Reduce Risk Of COVID-19 Transmission

dental practice ethos passion

Our normal cross-infection control protocols at DB against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.

 

There have been multiple suggestions from many sources as to how the risk of transmission of COVID-19 can be reduced in a dental clinical environment. Some of these are straightforward and some of these are patently impractical when carrying out fine and detailed dental procedures.

 

We have collectively evaluated all of these and feel that the following measures will reduce risk to an acceptable level at the practice. Please be assured that all of our clinical staff will also be complying with these procedures to reduce the risk of cross infection in both directions.

Practice Procedures

The DB team will have spent time critically looking at every aspect of the practice with a view to removing all non-essential items in the open to reduce the number of objects that may act as fomites (surfaces on which microorganisms may reside and can potentially be the cause of cross infection). You will find that the practice may appear to be quite bare when you attend.

 

All clinical and common areas including door handles and surfaces will be disinfected using hypochlorous acid solution (electrically activated water) which is potently viricidal against COVID-19 and other microorganisms and can be used safely on all work surfaces and indeed within dental water lines and for operative procedures.

 

DB has been using hypochlorous acid solution for many years on its dental chairs and will increase production for additional use as a surface disinfectant in addition to our normal surface cleaning protocols between patients.

 

DB will be providing an additional 10-minute buffer period between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area. The buffer time will depend on the procedures being carried out.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in the reception area to ensure clean air.

 

All future appointments will be made and confirmed by email or telephone to limit your time spent at reception.

Dental Procedures

All dental staff will be upgrading their personal protective equipment (PPE) in line with current recommendations and evidence. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

 

We are especially mindful that most dental treatments are aerosol-generating procedures (AGP’s). It is almost impossible for us to carry out meaningful dental procedures without generation of some level of aerosol. Aerosol suspended in the air is a potential source of infection which we wish to keep to a minimum.

 

• Currently the dental literature suggests:

 

Our use of our normal high-volume suction reduces aerosol production by over 90%.

 

The use of dental rubber dam which is also routine in the practice further reduces bio aerosols by a further 30 to 90%

 

Our regular facemasks filter approximately 60% of remaining airborne particles.

 

FFP2 and FFP3 masks filter 94% and 99% respectively of airborne particles in both directions (patient to clinician and clinician to patient).

 

We therefore feel that our normal dental procedures can be carried out with minimal risk with use of high-volume suction, dental rubber dam and FFP2/3 masks.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in every surgery to ensure clean air.

 

We will also ask all patients to rinse their mouth with Colgate Peroxyl (containing hydrogen peroxide) before each appointment in surgery.

Before Attending The Practice

We will carry out a pre-attendance assessment via your completed Medical Questionnaire at least three days before your appointment and, if necessary, a follow-up telephone conversation to assess relative coronavirus infection risk. Our staff will contact you to remind you of this in case we have not received your completed questionnaire.

 

If we feel that you are high risk of having possibly been infected with the coronavirus infection, even if you are asymptomatic, we will respectfully request for you to delay booking any appointments with us for at least two weeks and then we will re-assess.

 

We would recommend that patients in high-risk groups delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear. To find out whether you are in a high-risk group please see this information page on the NHS website.

 

In view of the potential seriousness of this disease, please note that we respectfully insist that this Medical Questionnaire is completed at least three days before your appointment.

 

Dental Beauty will operate a payment-in-advance policy for treatment courses and we would request that payment is made where possible online via BACS for your appointment prior to you attending.

 

We would extend this policy to regular examination and hygienist visits (which were normally made on the day of your visit) during this period. Advance payment will be requested when your appointment is booked and should be completed before attendance. This reduces the requirement for unnecessary contact or use of card terminals at reception.

 

When travelling to the practice, we would recommend that you limit your close contact with other members of the public as far as possible. If you are able to drive or be driven and picked up by somebody with whom you live, this would be ideal.

 

Please carry hand sanitiser with you at all times, use regularly and avoid touching your face. Please wash your hands thoroughly for at least 30 seconds at every opportunity.

Arriving At The Practice

We would like to eliminate waiting times in reception as much as possible so that you are not in close proximity to other patients. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.

 

When you attend the practice, we will welcome you and ask you to use the hand sanitiser (situated near the front door) to clean your hands for 30 seconds.

 

We will then give you a mask to wear and our receptionist will digitally take your temperature. If your temperature is above 37.8°C, you would not be permitted to enter the practice and will be asked to return home and self-isolate as per current government guidelines.

 

If you are well, we will direct you straight to the surgery (where possible), if you need to wait in the waiting room, please ensure you keep 2m away from anyone else and prevent touching any surfaces (where possible).

 

When using the restrooms, please do your best to ensure that you leave the facilities as you would expect to find them. The restrooms will be regularly disinfected between patients and we would respectfully ask that make our team’s task easier by being considerate. After using the restroom please wash your hands thoroughly for 30 seconds with the antiseptic hand wash provided.

Summary

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

 

If you have any questions regarding this policy or about your dental care at DB please do not hesitate to contact us at info@dentalbeauty.co.uk

 

Thank you and assuring you our best attention at all times.

 

Yours sincerely,

 

Dr. Sorabh Patel – Principal Dentist

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    Following the latest government and NHS guidelines, our practice will remain OPEN